When considering the successful implementation of Kaizen , one frequently hears about the importance of team participation and how the workers are the source of the strength of the program. But what of the leadership? What does are the traits of an effective leader in order for Kaizen to be effective in their organization other than throw a few kaizen blitzes around and hire a consultant? Below are some excellent leadership behaviors that any successful Kaizen leader should possess when considering training for the path of Kaizen Leadership Specialist:

1. Think objectively. This important leadership characteristic is one of the hardest management concepts, especially when it comes to matters of pride and criticism. When we have a great idea, we tend to believe that everyone should listen to us and agree with that particular idea. When no one supports us, we tend to get frustrated and bitter. The Kaizen Leadership Specialist lets it go. It’s important to remember to be objective, and to avoid getting emotional. Take a step back and compare the ideas objectively. Take a minute to realize the benefits of the other idea, and then simply move on. Don’t ever let your ego take hold and get you.
2. Communicate. The next of the Kaizen leadership characteristics for executive management is simple in thought, but hard for many in practice. Make a point to get out there to the gemba (workplace) and simply have a conversation, whether it’s with co-workers, friends or even strangers. Don’t be afraid to have meaningful conversation. Find out what causes heartache or stress for the individual and diminishes their quality of life.  Then offer meaningful and thoughtful advice about improvements for the situation. These conversations may seem simple to some, but they can often make all of the difference, allowing for improvement and eventually some great successes.
3. Always do whatever it is you say that you will do. This is the Kaizen leadership characteristic helps define the corporate culture. This might sound like an easy feat, but for many people it is an exceedingly difficult task. First of all, be careful to know your limits. If a person is in need of your help, be sure to think about what you promise. Don’t ever promise more than you can deliver. They will be grateful for any help, so keep that in mind and only promise what you know you are capable of, given your knowledge of your limitations and individual capabilities.
4. Be honest. Oftentimes, we lie for no reason at all. There’s no reason to hide things that are related to improvements that you might be trying to make. What is the point in covering things up, really? People tend to become bitter and/or spiteful if they find out that you’ve been withholding information. It’s always better to tend towards honesty, excepting issues involving HR or your personal life and information. If it’s company related, then it is fair game.
5. Stay Positive. The final of the Kaizen leadership characteristics, this one is of utmost importance for a kaizen culture to succeed. Don’t focus your time and energy on the negative. There will be plenty of folks who think that everything will fail . You must focus instead on the people that are striving for change and reward that employee involvement. Focus on changes that have been positive, for you or for the company. Change is difficult for many, so remember that when speaking with someone. They will tend to come into improvement activities full of hesitation and great fear of change. Remind them that no matter what happens, things will absolutely get better than they are.

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